Access Your Mailbox
There are two ways to access a mailbox for sending and receiving email messages:
Set up and use an email client program on your computer. Typically, in such programs you should specify the following settings:
Username. In this field, specify your full email address. For example, email@example.com.
Password. Most likely, the password to your email account.
Mail server protocol. This property defines whether you want to keep copies of messages on the server or not. To keep the copies on the server, select the IMAP option. If you do not want to keep them on the server, select POP3. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive if SpamAssassin is enabled on the server.
Incoming mail server (POP3/IMAP). Type your domain name. For example, example.com. The POP3 port is 110. The IMAP port is 143.
Outgoing mail server (SMTP). Type your domain name. For example, example.com. The SMTP port is 25. This server requires authentication.
To get detailed instructions on configuring popular email clients to work with your mailbox, see subsections of this section.
Use a web browser to connect to the webmail interface.
Note: If you cannot access your mailbox following the instructions in this section, this might be caused by mail server settings. For example, mail services may be listening on non-standard ports, or access to them may be blocked. Contact your hosting provider to resolve the issue.
If you have questions or need support, please visit the Plesk forum or contact Snowball Media 24/7 support.
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